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Welcome to DriverHelpService.com operated by or on behalf of Motorcar Tech Services Ltd. These Membership Terms govern your subscription and use of our membership services. By purchasing or activating a membership, you agree to be legally bound by these terms.
By agreeing to these terms, you acknowledge that we are an independent third-party service provider. We are not affiliated with, endorsed by, or connected to any UK government authority. Government services may be available directly through official government websites at different pricing structures. You choose to use our platform for the added convenience, administrative support, and assistance we provide.
Membership provides access to support services relating to driving licence applications and related administrative assistance. We act solely as an intermediary where applicable and do not guarantee the outcome of any government application or decision.
By selecting a membership plan and confirming payment, you enter into a recurring subscription agreement. Membership grants you access to the services included within your selected plan for the duration of your active subscription.
Membership fees are charged in accordance with the plan selected during registration. All pricing and billing frequency are clearly displayed prior to purchase.
By providing your payment details, you authorise us to charge your chosen payment method on a recurring basis until cancellation. We do not store card details directly. Payments are processed securely by our trusted payment service provider in compliance with PCI DSS standards.
Refunds are handled in accordance with UK consumer legislation and our fair usage policy. Where a service has been fully completed or substantially performed, it is considered rendered and may not be refundable.
If services have not been delivered, or where cancellation occurs within any applicable statutory cooling-off period (unless waived), you may request a refund by contacting our support team.
You may cancel your membership at any time. Cancellation will prevent future billing but does not entitle you to a refund for the current billing period unless required by law.
How to Cancel Your Membership with DriverHelpService.com.
If you wish to cancel your membership, please use one of the following options:
Option 1: Online Cancellation
Access the Membership Area: Visit the Membership Area. Log in using your last name and postcode.
Initiate Cancellation: Locate the “Cancel” option within your account dashboard.
Complete the Process: Follow the on-screen instructions to confirm cancellation.
Option 2: Speak to Our Team
Call us on 03330304138, and a member of our team will assist you.
Option 3: Email Us
Email [email protected] with your membership details.
Our team will verify your information and process your cancellation request.
Your personal data is processed in accordance with the UK GDPR and the Data Protection Act 2018. We collect and use your information only for membership management, service delivery, and lawful business purposes. Full details are available in our Privacy Policy.
By activating your membership, you agree to receive service-related communications, including billing notifications and account updates. You may opt out of marketing communications at any time.
We may update these Membership Terms from time to time. Where changes materially affect your membership, we will provide reasonable notice. Continued use of the membership after such notice constitutes acceptance of the updated terms.
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